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Frequently Asked Questions

Please read our FAQ before sending us a message.

Standard Business Hours of Focalure Bangladesh

Focallure Bangladesh mainly operate Saturday to Thursday except public holidays.

Standard Delivery Time of Focallure Bangladesh?

If your delivery address is within Dhaka city, products will be delivered by within 2 business days. If it is outside Dhaka then it will take 3-4 business days. If you order after 6 PM, it will be considered as an order of next business day.

Replacement Policy for Focallure Bangladesh?

We provide great customer experience each time you shop with your Focallure Bangladesh. If you are not satisfied with your purchase, we ensure ‘Replacement Guarantee’. We will replace your purchased product if the product has any defect by its manufacturer or if the product is not the same one you ordered.

All you need to do is give us a call or drop an email at within a period of 24 Hours from the date of delivery. However, please return the product with the tags intact and in their original packaging, in an unwashed and undamaged condition. Replacement for products is subject to inspection and checking by Focallure Bangladesh team. Replacement cannot be possible if the product is burnt, damaged by short circuit, or broken by customer.

What is the Payment Policy of Focallure Bangladesh ?

Inseide Dhaka Cash On Delivery. Outside Dhaka Delivery Charge is 130 Taka. For ourside Dhaka order confirmation you have to send us 150 taka bKash Advance. After confirming the payment we will send product by Courier Service. 

Contact method with Focallure Bangladesh

We would like to receive your feedback about our product, service and site. Keep in contact with us and feel free to express any opinion, viewpoint, suggestion or comment that you might have. You can call us at our hotline: 01622449900 (9am to 11pm); contact us via our official Facebook page:


Office Address

Focallure Bangladesh – by Easy Dhaka
House 10, Road: 06, Sector 01, Uttara, Dhaka – 1230.

Hot Line: +8801622449900
Insta: @focallurebangladesh fb:

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