Overview

This website is operated by Focallure Girls. Throughout the site, the terms “we”, “us” and “our” refer to Focallure Girls. Focallure Girls offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Changes to the Terms of Service and the Website

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any prior notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes

Access to the Website

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Focallure Girls by entering your email and phone number and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.

Product information

Focallure Girls take great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

Price

The prices indicated on the website of Focallure Girls are shown in BDT (Bangladesh Taka) and do not include delivery costs. The delivery costs are clearly shown in the checkout page and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed.

Delivery

Focallure Girls does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for late delivery caused by any incident beyond our control.

Return Policy

If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it to Focallure Girls and we’ll arrange for a replacement. But some conditions apply. Those are:

  • Order must be checked in front of the delivery person (Inside Dhaka).
  • If you find any defect and you think you need to return the product, inform the “Customer Service Department” as soon as possible along with a picture and return it instantly. (Inside Dhaka)
  • If product is damaged it must be informed immediately after receiving and retuned within 3 days from the day the product has been received. (Outside Dhaka)
  • Product must be intact, however there can be exception (if the product is damaged).
  • Used or Swatched product will not be considered for exchange or refund.
  • If the customer chooses or places an order by themselves and want to return/change the product (except damaged products) the request will not be accepted.
  • And in case of return for exceptional circumstances, customer must pay the transportation cost.
  • Original Invoice must be returned along with the product.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Focallure Girls. Any waiver of any provision of the Terms of Service will be effective only if in writing and authorized by Focallure Girls.